Cookies policy

AG REAL ESTATE NV/SA, is a Belgian company, whose registered office is at Kunstlaan/Avenue des Arts 58 1000 Brussels (hereafter “AG REAL ESTATE”).

Our company websites www.agrealestate.eu and www.agresidential.be, the websites regarding our shopping centers www.westlandshopping.be, www.city2.be, www.niniashoppingcenter.be, www.gentzuid.be, www.anspach-brussels.be, www.galeries-st-lambert.be, www.thewshopping.be, www.themint.be, our many project-based websites (www.scholenvanmorgen.be, www.constructionsitemanger.be, www.canalwharf.be, www.cavell-court.be, www.vivid- leuven.be,…), and our Apps are run by AG REAL ESTATE, and as the case may be by third party subcontractors, under the responsibility of AG REAL ESTATE.

When we refer to ‘’we’’ or ‘’our’’ in this Cookies Policy we are referring to AG REAL ESTATE and any of its affiliates. When we refer to “you” or “your”, we are referring to any user of any of AG REAL ESTATE’s websites, Apps or services.

Our Data Protection Officer (“DPO”) can be reached by postal mail at DPO AG REAL ESTATE, Kunstlaan/Avenue des Arts 58, 1000 Brussels, Belgium, or by email at dpo@agrealestate.eu.

This Cookies Policy provides further information about several types of computer cookies and why We use them. The information below is intended to give You a better understanding of what cookies are and what role they play when You visit our web-site. Since the end of May 2012 EU law has required all sites that use cookies to make You aware about them and seek your express permission to store and retrieve data about your browsing habits.

A cookie is a small file that is placed on the device used by a visitor to a web-site to facilitate the communication between the visitor’s device (whether a computer, smartphone, video-games console or other device, …) and the site server. In this limited sense the cookie fulfills the role of a simple ‘witness’ to the web-site/visitor exchange by storing certain information.

Thereafter, technological developments have allowed the purposes of cookies to be extended to, for example: performance of the site, user statistics for the site, remembering preferences and in some cases targeted advertising.

In this broader sense, the word ‘cookie’ refers to all the files that store extracts of the information conveyed or generated during exchanges between a site and its visitors, whether they are stored on the visitor’s device or on a server. It is in this wider sense that the term is used here.

Cookies help Us improve Our site and provide a better and more personalized service to You, by, for example, storing information about Your preferences and allowing Us to recognize You when you return to Our site. You may refuse to accept cookies by activating the settings of Your internet browser. However, if You select such settings certain parts of Our site may not work or may not work as well.

a. What information do we collect?

The information We collect may consist of IP addresses, browser version, number of visits, which pages You visit, and Your viewing preferences. Information about the duration of the cookies that We usually use can be found here.

During the course of any visit to an AG REAL ESTATE website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does AG REAL ESTATE use cookies?

Information supplied by cookies can help us to better understand our visitors and improve your user experience. They also help us to recognise when you are signed in to your AG REAL ESTATE account and to provide a personalised experience.

c. Third Party Cookies in embedded content on AG REAL ESTATE pages

Please note that during your visits to AG REAL ESTATE websites you may notice some embedded content that is not itself related to AG REAL ESTATE or AG REAL ESTATE’s contractors. This may include YouTube, Twitter, Facebook, Instagram, Pinterest, Flickr or iSpringCloud linked icons. When you visit a page containing such content via an embedded link, you may be served with third party cookies that may track your use of AG REAL ESTATE’s website. AG REAL ESTATE does not control the provision of such cookies and you should check the relevant third party’s privacy and cookies policies for more information. Nevertheless, we will always ask your permission regarding the use of these Third Party Cookies.

There are many web-sites, which contain extensive information on what cookies are and how they work. For example, you can find out more about cookies and changing your cookie settings by visiting: www.youronlinechoices.eu.

Where AG REAL ESTATE embeds content from social media and other third party websites, some websites may use Google Analytics to collect data about user behaviour for their own purposes. AG REAL ESTATE does not control this. For more information, see the Google webpage “How Google uses data when you use our partners’ sites or apps” on www.google.com/policies/privacy/partners/.

Most web browsers are set to accept cookies but, if you do not want to receive cookies, you can change your browser settings to notify you when cookies are sent or you can reject the cookies altogether. To do so you may, for example, consult:

Internet explorer : https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/PH5042?locale=en_GB

Please note that if you continue to browse Our site after receiving and accepting our notification about cookies this implies Your continued consent for Our use of cookies.

You may withdraw your approval for Our use of cookies at any time. If you want to restrict or block cookies which are set on your device, you can do this by using your browser settings; The help function of your browser can tell you how. You can also use your browser settings to remove cookies that have been installed. However, please note that if you select such browser settings, you may not be able to access our site or its functionality may be limited as a result.

If you would like to unsubscribe (Opt-out) from third party cookies related to behavioural advertising, please visit www.youronlinechoices.eu. Note that opting out does not mean you will not receive online ads anymore. It does mean that the company or companies you have left through opt-out will no longer deliver marketing tailored to your web preferences and usage patterns.

Your web browser may also provide AG REAL ESTATE with information about your device, such as an IP address and details about the browser that you are using.

If you have any concerns about the way that we use cookies or respect your settings, please contact our DPO.

DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. Our websites do not currently respond to DNT requests.

I. Cookies

A. User experience cookies

Category 1: Strictly Required Cookies

These cookies are essential to enable you to move on the website and use its features, such as access to secure areas of the website. Without these cookies, services that you ask, like all shopping cart items, cannot be provided. We do not use these cookies to collect information about you, which can be used to sketch a profile, to advertise or to remember where you have been on the internet.

Category 2: Performance Cookies

These cookies collect information about how visitors use our website. For example, which pages visitors visit the most, and if you get error messages from web pages. These cookies do not collect information that you identify as a visitor. All information gathering these cookies is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: Functional Cookies

These cookies remember the choices you make like the country you visit our website and the language you speak or region you are in. These can then be used to give you an experience that looks more on your selections and to make the selections more tailor made and enjoyable. The information collected by these cookies can be anonymized and these cookies cannot track your browser activity on other websites.

B. Third party cookies

Category 4: Targeting cookies or advertising cookies

These cookies collect information about your browsing habits to make advertising more relevant to you and your interests. They are also used to limit both the number of times you see an ad and how to measure the effectiveness of an ad campaign. The cookies are usually placed by third party advertising networks with the approval of the website operator. They remember the websites you visit weekly and that information is shared with other parties like advertisers. Quite often, targeting or advertising cookies will be linked to the site functionality provided by the other organization.

Category 5: Social Media Cookies

These cookies allow you to share what you have done on the website on social media such as Pinterest, Facebook and Twitter. We have no control over these cookies. This information can be linked to targeting / advertising activities. We would like to refer you to the relevant social media privacy policies to read how their cookies work.

Third party cookies are not used unless you allow their use. If you choose not to allow the cookies, we guarantee that the personal data that is collected by these cookies will not be passed on to third parties to use for their own purposes. However, in that case the function is not available on our website or the app concerned (e.g. functionalities for share and like buttons, along with playback on our website of a video hosted on Vimeo or YouTube, are disabled). You can view the video concerned directly on the website or app of the third party in question

II. Use of Web Beacons

Some of our webpages can contain electronic images, called web-beacons, among other things, these allow us to count the number of visitors who visit these pages. Web beacons collect only limited information, including a cookie number, time and date of page viewing, and a description of the page on which the web-page resides. We may also use web beacons posted by third party advertisers. Normally these beacons do not contain personally identifiable information and are only used to track the effectiveness of particular marketing campaigns. In case a web-beacon is used to collect personal information, they will be considered as a ‘Third party cookie’ for which your consent will be asked in advance.

We reserve the right to modify, or otherwise update this Cookies Policy to take account of best practice at any time. We will notify You of any changes by updating the date that appears at the top of the Cookies Policy.

If you have any questions please contact DPO AG REAL ESTATE NV/SA, Kunstlaan/Ave des Arts 58 1000 Brussels. Or you can send your enquiry using the following e-mail address: dpo@agrealestate.eu.